1. Orders & Tracking
Can I change or cancel my order after placing it?
We process orders fast and cannot guarantee changes or cancellations once an order is placed. Reach out to shop@justwsports.com immediately and we will do our best. If your order has already shipped, eligible items can be returned per our Returns Policy.
How do I track my order?
You will get a shipping confirmation email with a tracking link once your order is on its way.
2. Shipping
How long will it take to receive my order?
Orders are processed in 1-3 business days and typically arrive within 10-14 business days after shipping, depending on your location and selected shipping method. See our full Shipping Policy for details.
3. Returns & Exchanges
What is your return policy?
We accept returns on eligible, unworn items within 30 days of delivery. Final sale items cannot be returned. See our full Refund & Returns Policy for details.
How do I start a return or exchange?
Reach out to us at shop@justwsports.com and we will assist you.
4. Discount Codes & Promotions
How do I use a discount code?
Enter your discount code in the 'Discount' field at checkout and click Apply. Your discount will be reflected in the order total before payment.
Can I use multiple discount codes at once?
Only one discount code can be applied per order, unless otherwise stated.
Reach out to us at shop@justwsports.com and we will get back to you as soon as possible.